Choose QR8 Mediskin’s online care for support that’s designed around YOU:
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Melasma can be deeply frustrating, especially when it fades, then returns. It’s easy to feel discouraged, self-conscious, or simply tired of thinking about it every day.
You may also feel overwhelmed by conflicting advice online, or disappointed after trying product after product with little clarity on what’s right for your skin.
Qr8 MediSkin is a doctor-led, nurse-supported telehealth service designed to help you understand your melasma and build a personalised plan for long-term control. After a video consultation and medical assessment, your doctor will discuss suitable options with you. If prescription treatment is appropriate, your plan can be tailored to your skin and supported with ongoing guidance.
Melasma care can feel complicated. We aim to make it feel clearer.
Before (from your questionnaire and photos) AND during your consultation, your doctor will:
assess whether your pigmentation pattern is consistent with melasma
review your skin, medical and medication history
talk through options and what may be appropriate for you
prescribe topical treatment only when suitable
adjust your plan over time based on response and tolerance
You’ll also have access to our dermatology nurses for:
guidance on how to use your plan confidently
education on your triggers and long-term maintenance
supporting skincare recommendations, including an evidence-based sunscreen guidance tailored to melasma-prone skin
follow-up support throughout your treatment cycle
Our online skincare team take the time to understand your skin through a detailed questionnaire, photo review and secure video consultation. If prescription treatment is appropriate, your doctor may prescribe a personalised topical formulation selected from a choice of 20+ evidence-based ingredients.
You’ll also receive supporting skincare recommendations and unlimited access to our dermatology nurse via email or video, so you feel confident using your plan day-to-day.
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Melasma is a common condition that causes patchy brown or grey-brown pigmentation, most often on the face. It can appear on the cheeks, forehead, upper lip, nose and chin, and may follow a symmetrical pattern.
For many people, melasma is deeply frustrating! It fades, then returns again, even when you feel like you’re doing everything right. That’s why melasma care is less about a quick fading fix, and more about a long-term plan focused on control, prevention and maintenance. So you can control your melasma, rather than it controlling you.
Over-the-counter options can have limited benefit for some people, and in-clinic treatments aren’t suitable for everyone. Because melasma often returns, long-term management is usually the focus. You can read more about the difference between Qr8 treatment (which is not a peel) and a Cosmelan or chemical peel HERE.
The exact cause of melasma is still a mystery, but its appearance (and reappearance) are influenced by a mix of factors, and triggers can vary from person to person. Some of the most common include:
UV exposure (sunlight)
Visible sunlight (especially blue light wavelengths)
Hormonal changes (including pregnancy, hormonal contraception and Menopause Hormone Treatment)
Heat (including cooking, saunas, LED masks used close to the skin and hot yoga)
Inflammation in the skin (such as from overuse of harsh skincare products)
Because triggers can be different for everyone, your doctor will look at your skin, your history and your lifestyle during your consultation, and, along with our Nurses, help you understand what may be contributing to your melasma, and what may help for long-term control.
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Tell us about your health and the challenges you’re having with your skin. Snap 3 photos of your skin following our simple instructions HERE
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Schedule a Secure Video Consultation with one of our Registered Doctors to assess your skin. Consults available 7 days a week, 7am-9pm.
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If you’re suitable for prescription treatment, your very own custom treatment will be made-to-order just for you, and shipped within a week.
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Receive your personal skincare routine and recommendations from our experienced nurses, get access to our exclusive Support Hub and evidence-based resources and virtual events, join in live discussions, and receive ongoing personal support via email or video call during each 3-month treatment cycle.
If prescription treatment is appropriate for you, your doctor may prescribe a personalised topical formulation using one or more evidence-based ingredients, selected for your skin type and goals.
Not every ingredient, or every strength, is right for every person. Your doctor will explain what’s suitable for you and why.
Ingredients that may be included in melasma plans include:
If you’re pregnant, planning a pregnancy, or breastfeeding, melasma treatment needs a different approach. Some prescription options aren’t recommended during pregnancy, but there are options available if suitable for you and your skin.
Your Qr8 doctor can guide you through pregnancy-appropriate options and help you build a plan to manage your melasma during this time.
Some cosmetic skincare products aren’t suitable during pregnancy. Read more about pregnancy skincare HERE
We discussed this with UK dermatologist, Dr Natalia Spierings in our Instagram Live Series. Click HERE to watch.
Explore unretouched before-and-after images from patients who have received care through Qr8 MediSkin.
Individual outcomes vary and depend on many factors. Your doctor will guide you through options based on your skin’s condition & sensitivity, medical and skin history, and goals.
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Dr Michele Squire, PhD scientist and former healthcare executive and Registered Nurse, recognised the crucial synergy between medicine, science and skincare in treating chronic skin concerns. In 2019, she established Qr8 (pronounced ‘curate’), a ground-breaking venture aimed at offering video telehealth-delivered medical consultations and uncomplicated skincare guidance rooted in scientific evidence. By promoting evidence-based medicine and combining it with the kind of expert support known to significantly improve treatment outcomes for patients, Qr8 empowers patients to make informed decisions about their skin and get results.
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Dr Anastasia understands that everyone’s experience in their own body is unique. Wherever a patient is on their journey towards getting to know and take care of their hair and skin health, she meets them with empathy and support. Outside of work, she enjoys staying active, including going to the gym, hiking, travelling, and spending time in nature.
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Dr Bec loves making a real difference in her patients’ lives. An LGBTQ+ ally with experience in trans-affirming care, she enjoys creating a welcoming and inclusive space for all. Outside of work, she enjoys cooking, gardening, and spending time in nature with her partner and dogs.
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Dr Caroline finds the most rewarding part of her practice is the relationships she builds with patients who trust her with their ongoing care. She loves seeing familiar faces return, knowing they value the results they’re achieving together. She believes in creating a shared plan of action that’s honest, realistic, and guided by her patients’ goals while always prioritising medical safety.
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Dr Sheila is compassionate and collaborative, and passionate about empowering patients to understand and feel in control of their health. With a focus on education, collaboration, and open communication, she creates a supportive environment where patients can make informed decisions at every stage of their health journey.
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I enjoy truly listening to a patient’s concerns and creating a relaxing environment where they feel heard and valued. My kind & approachable nature allows me to build strong relationships and trust, while my eagerness to help and offer support ensures each patient receives personalized and compassionate care tailored to their needs.
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Dr Sarah has a warm and empathetic approach to her practice and listens deeply to ensure that she can work with patients to get to the root of the problem and arrive at an effective solution together. She finds being trusted with her patient’s stories and seeing how simple changes can make a world of difference to be the most rewarding part of her practice.
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Dr Yeshika focuses on what the patient is trying to achieve and adapts their treatment according to their individual lifestyles. She loves to see long-term and returning patients who are happy with their results, and she finds this to be the most rewarding part of her practice.
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Dr Jeremy is holistic, thorough, and willing to take the necessary time and care to ensure his patients are empowered to take charge of their health. He specifically enjoys seeing patients enjoy positive results and become empowered to make better decisions for their skin and wellbeing.
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With over 11 years of dermatology experience, Kristen is a cornerstone of the Qr8 MediSkin Skincare Support Team. Whether you’re navigating new treatments or fine-tuning your daily routine, she’s here to offer expert guidance, tailored recommendations, and genuine care. Think of her as your personal skincare guardian angel – she’s always ready to help you feel confident in your skin!
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I have been a pharmacist for 14 years, owned and worked in a variety of Pharmacies including NCC for the last 10 years. When not working, I enjoy spending time with my wife, 4 kids & dog and also swim, bike and running. I find compounding pharmacy a rewarding profession because of NCC’s ability to customise medicine for any type of patient. I often find ourselves solving challenges which standard medicine couldn’t and the gratitude from Patients is very humbling.
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Take the next step toward understanding your melasma and your options with doctor-led care, online.
Created by registered clinicians and scientific professionals.
Personalised guidance to help you care for your skin with clarity and confidence.
Connect with doctors and nurses through private, video-based telehealth.
Skincare, made personal. Since 2019, Qr8 MediSkin has offered clinician-guided prescription treatments through a refined telehealth experience tailored to your needs.
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Phone: +61 (0)7 3325-9700
Address: Yuggera Country 39 Collingwood St,
Albion, QLD, 4010
