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How to treat uneven skin tone

# Melasma #Pigmentation

If you’re like others experiencing dark spots, freckles or post-inflammatory hyperpigmentation (the dark spots left behind after a skin trauma heals), you’ll also understand how frustrating it is to fade these. Studies show that hyperpigmentation can negatively affect your confidence, both professionally and socially.

Perhaps you’ve felt confused by conflicting advice about how to achieve a more even skin tone and wonder what the most safe and effective treatment is.

And, you may be tired of spending hundreds of dollars on skincare products, Vitamin C serums, supplements, and treatments, only to see your pigmentation return.

You’re not alone. We see many people with hyperpigmentation, and they tell us their similar frustrations with treating their skin. But, there is an answer. And it begins by understanding that hyperpigmentation can be treated with an individualised approach.

QR8 Mediskin is a doctor-prescribed and nurse-supported skincare service designed to address your specific hyperpigmentation challenges with evidence-based fading treatments that are simple to use (just a few minutes each day).

We help you:

  • Get a medical assessment of your skin – treating hyperpigmentation may also require treatment of the cause (such as dermatitis, acne or rosacea, for example)
  • Get a simple-to use, at-home, pigmentation treatment cream with evidence-based ingredients that are demonstrated to fade pigmentation, and minimise pigment return
  • Understand the causes of hyperpigmentation, and how to manage these in the long-term, including the important role that sun protection plays
  • Find simple and inexpensive skincare products that support your skin

Our online skincare team gets to know you and your skin (using a detailed questionnaire combined with a secure video consultation) and prescribes a science-backed treatment from a choice of 20+ evidence-based ingredients that are targeted and blended for your specific skin condition. As part of your treatment you also receive comprehensive skincare recommendations and ongoing support from our dermatology nurse via SMS, phone, email, and or video call.





What Causes An Uneven Skin Tone?

The #1 reason for uneven skintone in Australia is sun exposure. Damage caused by the sun’s UV rays results in spots of brown pigment appearing on the face and body skin. When you’re younger, these are called freckles and they’re considered cute.

As we age, and with continued sun exposure, hyperpigmentation becomes more extensive and is often accompanied by other signs of sun damage (called ‘photodamage’) such as rough, dry, deeply wrinkled, saggy skin with uneven texture, depigmented white spots called ‘guttate hypomelanosis’ and broken vessels.

The technical name for this is ‘photoaging’. The flat dark brown spots are often called ‘sunspots’ or ‘liver spots’ (although they have nothing to do with your liver!).

Sun exposure also causes post-inflammatory hyperpigmentation (the dark spots left after acne and breakouts) to darken and persist in the skin.

Because of our harsh Australian sun, and culture of sun exposure, pigmentation and uneven skintone is one of the most common skin conditions we treat at Qr8 MediSkin.

How Does Hyperpigmentation Develop?

Everyone’s unique skin, hair and eye colour is a result of melanin. In skin, melanin is made of two substances produced by specialised cells in the skin called melanocytes. Melanin functions to protect skin by absorbing and dissipating UV radiation, thereby preventing free radical formation and damage to the cells and proteins within our skin. Melanin is essentially our natural sunscreen – in lighter skin tones, melanin provides a natural SPF of 3.4 (see why you need sun protection?).

Melanocytes are found in the deepest layer of the epidermis. They synthesise and package melanin inside the cell using an enzyme called tyrosinase and transfer the melanin-containing package (called a ‘melanosome’) to neighbouring skin cells with their long finger-like extensions. These is how melanin is distributed throughout all layers of the epidermis, and why the pigment appears as random spots on the skin’s surface.

When melanocytes are exposed to UV, they upregulate the enzymes involved in melanin synthesis and transfer more melanosomes to more skin cells. UV also damages melanocyte DNA, resulting in increased melanin synthesis. The skin cells themselves also respond to UV radiation by taking up more melanosomes, and producing inflammatory chemicals.

All of this results in hyperpigmentation and the uneven skintone you see in the mirror.

Other Causes Of Uneven Skintone

There are other causes of hyperpigmentation such as melasma or post-inflammatory hyperpigmentation (the dark spots left after acne spots heal). Our doctors can provide an accurate diagnosis so you get the best treatment for your pigmentation.

An Uneven Skintone Makes Us Look Prematurely Aged (Even Without Wrinkles!)

In scientific experiments, 3D simulated faces with uneven skintone were assessed by test subjects as older and less healthy than those with an even skintone. This was completely independent of wrinkles, loose and sagging skin – all things that are typically considered ‘aging’! So an even, bright skintone helps our skin look it’s biological age, not prematurely aged.

What’s The Best Treatment Cream For Hyperpigmentation In Australia?

When it comes to fading hyperpigmentation, most people immediately start searching for the best cream for pigmentation removal. But the best product for hyperpigmentation (and the foundation of any pigmentation treatment) is sunscreen!

Our Skincare Support Team knows which are the best sunscreens in Australia (and why!). We help you choose one that will work for you, and teach you how to use it correctly to prevent further sun damage, to ensure you get, and keep, the even skintone you’re looking for. HERE’S some general advice.

Read more about the UV index and why it’s an important tool for managing sun protection HERE.

Do I still need sun protection if I have a darker skintone?

The melanin in black skin gives it a natural SPF closer to 13, so the darker your skin, the better your protection against photoaging.

But there’s a downside – more melanin predisposes darker skin to hyperpigmentation from breakouts, injury and irritation/inflammation. And melasma is more common in these skin types.

So it’s a myth that darker skin types don’t need to wear sunscreen or use sun protection. Everyone needs protection from the sun’s UV rays!



Questionnaire & Photos

Tell us about yourself and the challenges you’re having with your skin. Click here to get started.


Online Consult

Schedule a Video Consultation with one of our Trained Doctors who will diagnose your skin and prescribe a medical treatment cream specifically for you.


Receive Treatment

Your very own custom treatment will be delivered within days via Medical Express Shipping.


Expert Support

Schedule a Video Consultation with our nurse to receive your personal skincare recommendations, then get ongoing support via SMS, phone, email, or video call during your 3-month treatment cycle.

Your customised prescription treatment medication includes a blend of ingredients designed just for you:

We use the best evidence-based and dermatologist-approved hyperpigmentation treatment ingredients to fade dark spots on the face, neck, and chest.

Perscription Retinoids
Aza Acid
Kojic Acid

Do I need a Vitamin C serum
to treat pigmentation?

Vitamin C (in the form of L-ascorbic acid) is a powerful antioxidant, and a great addition to sunscreen to protect your skin from free radical damage from the sun. But it’s effectiveness in reducing pigmentation is no match for our gold-standard fading ingredients.

Read more about Vitamin C’s antioxidant function HERE.

Do I need to spend a lot of money on skincare to support my hyperpigmentation treatment product?

Click HERE to read what our founder, PhD scientist Dr Michele Squire, told Mamamia Australia about expensive skincare (hint: expensive skincare often contains long lists of ingredients at tiny concentrations just to justify their high price. The best cleanser, moisturiser and serum is often the least expensive!)

Does QR8 actually treat uneven skin tone? See our results

Thousands of customers are thrilled to finally discover skincare that works. Some even say using QR8 Mediskin has eliminated the need for expensive salon treatments, uncomfortable laser therapies, and invasive injectables and surgery. Here are some of the untouched before-and-after images we’ve received from our incredible community.

#Melasma #Pigmentation
#Pigmentation #Texture

People are talking about QR8 Mediskin

Here’s what some of our customers have to say about us

Your Biggest
Questions Answered

What skin conditions can QR8 treat?

We have customisable medical solutions for:

  • Skin ageing concerns (lines & wrinkles, sagging skin, pigmentation)
  • Sun damage
  • Acne
  • Post-inflammatory hyperpigmentation (PIH)
  • Melasma
  • Texture, congestion, enlarged pores
  • Rosacea
  • Perioral Dermatitis

Our doctors only prescribe skin treatments where it is safe and appropriate to do so. You may be advised during your consult that it is in your best interests to see a dermatologist or other medical professional in person.

How much does it cost?

Our 3-month service is supportive, all-inclusive,  and convenient – no more trips to the pharmacy or GP, no waiting in line, no unexpected costs, and no more wasted money on skincare products that don’t work. Just effective, evidence-based results with minimal wait time.

The one-off cost of $220 / 3 months includes:

  • A review of your questionnaire and photos by your doctor prior to your video consult
  • A 1:1 video consult to design your treatment plan with an experienced doctor
  • 50g treatment cream with a customised blend of prescription-only active ingredients sufficient for 3 months of daily application. Our ingredients are the gold-standard for treating skin concerns like acne, sun damage, pigmentation, melasma, rosacea, lines & wrinkles, sun damage, and perioral dermatitis. The concentration and inclusion of active ingredients will be customised to suit your specific skin requirements and allergies/intolerences. We can generally treat multiple concerns in a single cream but sometimes you may require more than 1 cream to address your concerns. Your doctor will discuss this with you, and provide treatment options to fit with your goals and budget. The cost for 2 creams purchased in a single transaction is $380 (discounted from $440).
  • Detailed instructions
  • Australia Post Medical Express delivery to your door within 5 working days following payment
  • Unlimited SMS, email and phone support by our expert support team for 3 months
  • A video skincare routine consult with our dermatology nurse to assess your current skincare products to ensure they are safe to use with medical treatment creams, including personalised product recommendations if required
  • Access to our patient library
  • Monthly virtual masterclasses
  • Discounts, gifts and giveaways exclusive to our MediSkin patients

PLEASE NOTE: There is no government Medicare or private health telehealth rebate currently available for our service. You may be able to claim the drug component of the service on your private health (and we can provide a receipt for this upon request.

Can I claim it on private health insurance?

Yes, you may be able to claim the prescription cream component of your treatment using Extras cover on your private health insurance.

The rebate amount will differ depending on your fund and level of cover, but we’re happy to provide you with a pharmacy receipt that you can present to your insurer to help you claim your rebate.

Unfortunately, neither Medicare nor private health insurers currently offer rebates for the telehealth or support components of our service. However, we believe that our support services are an essential part of your treatment plan and we’re committed to providing you with the best possible care and attention.

How long does it take to arrive?

We’re so excited to help you achieve your skincare goals with our personalised treatment! Our team is dedicated to processing your order quickly, so you can start seeing the benefits as soon as possible.

Once our Qr8 admin team receive your payment, we’ll process your order within 24 working hours and confirm with you via text message. Then the pharmacy will work hard to compound your treatment promptly. Please allow 2-5 working days for your treatment to be compounded and shipped.

For your peace of mind, please note that orders cannot be safe dropped and will require a signature on delivery. If you’re not available to sign for your order, it will be taken to the closest post office for collection. If the order is not collected within 5 working days, it will be returned to the pharmacy.

Your order will be shipped directly from the pharmacy to the address you provided on your form, so please ensure this is up-to-date. If your address changes, or you have a special request for your delivery, please let us know so we can update your details and ensure a seamless delivery.

Do I have to subscribe?

We want you to feel completely in control of your treatment, which is why we’re not a subscription service. You’ll never have to worry about us taking money from your account without your permission.

Instead, you’ll be the one in charge of your payments. Every three months, we will remind you to book with your doctor for a progress and treatment review, and you can decide when the pharmacy dispenses your treatment.

Then we’ll take care of all the logistics for you, so you can focus on what matters most – getting the results you want.

How do I pay?

After your video consult, your doctor will send you an email confirming your recommended treatment plan and cost. We want to make sure you have all the details you need to make an informed decision about your treatment.

If you are ready to move forward, simply log into your profile using the link in the email, and pay the invoice. We process all orders within 24 working hours of payment being cleared into our account.

To make the payment process as easy as possible, we accept online payments via Visa and Mastercard, and we also offer Afterpay. You can also pay by direct debit. The choice is yours!

If you have any questions or concerns about payment or the treatment process, please don’t hesitate to contact our friendly team HERE, or phone us on (07) 3325-9700 M-F, during QLD business hours.

Meet our Founder

Dr Michele Squire

PhD, BSc (Hons), BBus, BN

Dr Michele Squire, PhD scientist and former healthcare executive and Registered Nurse, recognised the crucial synergy between medicine, science and skincare in treating chronic skin concerns. In 2019, she established Qr8 (pronounced ‘curate’), a ground-breaking venture aimed at offering video telehealth-delivered medical treatment and uncomplicated skincare guidance rooted in scientific evidence. By promoting evidence-based medicine and combining it with the kind of expert support known to significantly improve treatment outcomes for patients, Qr8 empowers patients to make informed decisions about their skin and get results.

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Meet our Clinical Team

Dr Kristina Jonaityte

Vrac, FRACGP AHPRA Registration Number:MED0001907048

Dr Kristina has a keen interest in skincare and skin health. Helping her patients achieve their best skin and improve their self-confidence is the part of her practice she enjoys most.⁠ She believes beautiful skin needs commitment, not a miracle, combined with a knowledgeable support team to help patients reach their best skin health!

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Dr Yeshika Naidoo

MBBS, FRACGP AHPRA Registration Number:MED0000962959

Dr Yeshika focusses on what the patient is trying to achieve and adapts their treatment according to their individual lifestyles. She loves to see long-term and returning patients who are happy with their results, and she finds this to be the most rewarding part of her practice.

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Dr Sarah Newby

MD AHPRA Registration Number:MED0002066429

Dr Sarah has a warm and empathetic approach to her practice and listens deeply to ensure that she can work with patients to get to the root of the problem and arrive at an effective solution together. She finds being trusted with her patient’s stories and seeing how simple changes can make a world of difference to be the most rewarding part of her practice.

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Dr Jeremy Chou

MChD, FRACGP AHPRA Registration Number:MED0002066673

Dr Jeremy is holistic, thorough, and willing to take the necessary time and care to ensure his patients are empowered to take charge of their health. He specifically enjoys seeing patients enjoy positive results and become empowered to make better decisions for their skin and wellbeing.

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Dr Kathy Robinson

MBBS, MSc (Pharmacy), MForensMed, FACLM AHPRA Registration Number:MED0001399354

Dr Kathy combines science and evidence-based practice with a warm and compassionate approach to achieve the best possible outcomes for patients. She enjoys seeing the holistic benefits for patients that come with achieving great skin health and providing patients with the knowledge and tools to empower them to maintain great skin for life.

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Dr Maeve Anna

MBChB, BSc Med Sci (Hons), MSc (Aesthetic Med) AHPRA Registration Number:MED0001841436

Dr Maeve Anna approaches her patient’s skin concerns with warmth and empathy. Her personal journey with skin became the driving force behind her Master’s Degree Thesis which focused specifically on the science of skincare in Acne, her area of particular interest. Dr Maeve gains significant fulfilment from contributing to the positive transformation of her patients’ self-esteem throughout their treatment.

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Dr Hamish Beeston

BPharm, MBBS, FRACGP AHPRA Registration Number:MED0001998401

Dr Hamish’s approach to practice is personable and professional which allows him to connect with patients, easily understand their problems, and create effective solutions. Being able to find and create solutions to people’s concerns is his favourite part of his practice.

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Nurse Kristen Meiklejohn

EEN AHPRA Registration Number:NMW0001612708

Kristen is an integral part of our Qr8 MediSkin Skincare Support Team. If you have questions, need skincare product recommendations, or help setting up a simple but personalised skincare routine to support your prescription treatment, Kristen is your skincare guardian angel.⁠⁠

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Pharmacist Matthew Belgrove

BPharm AHPRA Registration Number:PHA0000982524

I have been a pharmacist for 14 years, owned and worked in a variety of Pharmacies including NCC for the last 10 years. When not working, I enjoy spending time with my wife, 4 kids & dog and also swim, bike and running. I find compounding pharmacy a rewarding profession because of NCC’s ability to customise medicine for any type of patient. I often find ourselves solving challenges which standard medicine couldn’t and the gratitude from Patients is very humbling.

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Your Customised Uneven
Skin tone Treatment

Is ONLY A Few Clicks Away

You’ve heard the science that enables QR8 Mediskin to work so well. You’ve seen the difference in real customers. Isn’t it time to try QR8 Mediskin for yourself? Click the button below to get started.