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REAL EXAMPLES (NO FILTERS)

Kylie
#Anti Ageing
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Kate
#Sun Damaged
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Joahn
#Sun Damaged
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Mia
#Sun Damaged
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Eliza
#Sun Damaged
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YOU’RE NOT ALONE!

Many people notice gradual changes in their skin over time: dark spots becoming more visible, pores appearing larger, texture feeling rougher, fine lines emerging, or a loss of elasticity and firmness. These changes often develop slowly as a result of time, hormonal changes, and daily sun exposure.

You may feel confused by conflicting advice, or frustrated after investing in products and approaches that promise a lot but don’t deliver the results you were hoping for.

Qr8 MediSkin is a doctor-led, nurse-supported telehealth service for the medical assessment of sun and age-related skin changes. Where clinically appropriate, your care may include a personalised prescription option, with clear guidance and ongoing clinical support.

Managing signs of aging can feel complicated. We help to make it feel clearer.

Before (from your questionnaire and photos) AND during your consultation, your doctor will:

  • assess whether your skin changes are consistent with sun-related ageing and cumulative UV exposure
  • review your skin, medical and medication history
  • talk through suitable options based on your skin, lifestyle and goals
  • prescribe topical care only when clinically appropriate
  • adjust your plan over time based on response and tolerance

You’ll also have access to our dermatology nurses for:

  • guidance on how to use your plan confidently
  • education on sun exposure, hormonal influences and long-term skin health
  • supporting skincare recommendations, including sunscreen guidance
  • follow-up support throughout your care cycle

Our online skincare team take the time to understand your skin through a detailed questionnaire, photo review and secure video consultation. If prescription treatment is appropriate, your doctor may prescribe a personalised topical formulation selected from a choice of 20+ evidence-based ingredients.

You’ll also receive supporting skincare recommendations and unlimited access to our dermatology nurse via email or video, so you feel confident using your plan day-to-day.

What Causes Signs of Aging in Skin?

Understanding why skin changes over time is the first step in caring for it. Signs of ageing, such as fine lines, wrinkles, uneven tone and texture, develop gradually and are influenced by a combination of internal and external factors.

These factors are often grouped into two broad categories: intrinsic (changes that occur naturally with time) and extrinsic (changes influenced by environment and lifestyle, particularly sun exposure).

Intrinsic

Intrinsic aging simply results from the passage of time. It is genetically-programmed, and results in cells slowing down and becoming less responsive. Skin cell turnover in the epidermis slows, along with the skin’s ability to repair itself (so treat it gently!).

There is less natural exfoliation of skin cells from the skin surface, caused by changes to the type and amount of moisturising substances (ceramides, fatty acids, cholesterol) produced in older skin. Dried skin cells accumulate, giving skin a rough, dry, dull appearance.

Female hormones like oestrogen also play a part. Skin cells (including fibroblasts – cells that make collagen, elastin and hyaluronic acid) have receptors that bind oestrogen. Around menopause, less circulating oestrogen means there’s less around to bind to cells, resulting in thinner, more wrinkled, frail and drier skin. This is more obvious in facial skin as these cells have more oestrogen receptors than other areas of the body (the reason signs of aging accelerate around menopause, and we start searching in earnest for the best anti-aging treatments and anti-wrinkle skincare).

Hormonally aged skin has:

  1. Less collagen: 30% of skin collagen is lost in the first 5 postmenopausal years, with an average decline of 2% per year over a period of 15 years. Hormone replacement therapy can reduce this: one study of oestrogen replacement showed 33% increase in skin thickness over 12 months of therapy.
  2. Decreased water content in the skin: xerosis (dry skin) is a common complaint in menopausal women, leading to loss of the skin’s barrier function and increased susceptibility to contact dermatitis reactions – in short, this means that this age group has more sensitive skin (one study also reported increased skin sensitivity in premenstrual and menstrual women, possibly as a result of lower oestrogen in this phase of the menstrual cycle)
  3. Reduced skin elasticity – Degenerative changes in elastic fibres of menopausal women give rise to skin wrinkling and sagging.

Extrinsic

External lifestyle factors that contribute to aged skin include: sun exposure, smoking, pollution, diet, stress. These are typically things we can control versus the intrinsic factors.

Of these, the most important aging factor is damage caused by chronic UV exposure (also called ‘photodamage’ or ‘photoaging’). Around 90% of the changes we see in aged skin (rough, dry, deeply wrinkled, saggy skin with uneven texture and tone, depigmented white spots called ‘guttate hypomelanosis’ and broken vessels) are caused by the sun!

Chronic exposure the sun’s UV rays:

  1. Tricks skin into overproducing skin cells (‘epidermal hyperplasia’) to thicken the epidermis to protect itself from the sun (called ‘hyperkeratosis’). The resulting appearance is rough, thickened skin without any glow.
  2. Triggers melanin pigment production and the appearance of the dreaded ‘age spots’ and uneven skin tone (if you don’t believe us, compare the skin on your torso that doesn’t see as much sun vs the skin on your arms, chest, face and hands!)
  3. Causes dilated and broken blood vessels (called ‘telangiectasia’ or ‘spider veins’)
  4. Upregulates hormones in the skin that break down collagen and elastin – contributing to deeper wrinkles and saggy skin
  5. Damages skin cell DNA both directly, and indirectly by producing DNA-damaging ROS (‘Reactive Oxygen Species’, also called ‘Free Radicals’). At the same time, it depletes our skin’s own supply of antioxidants (like vitamin C, L-ascorbic acid, Coenzyme Q10 and others) so they can’t prevent free radical damage.

Don’t Forget Your Neck And Decolletage!

Photodamage doesn’t just affect the face – your neck and chest are also in the firing line! A good reason to take your skincare past the jawline.

Click HERE to read more about neck/chest sun damage

What’s The Best Anti-Wrinkle And Anti-Aging Cream?

It’s no surprise that the best anti-wrinkle skincare product in Australia and New Zealand is… SUNSCREEN!

Click HERE to read our tips for how to use sunscreen as part of your overall anti-aging skincare routine.

Pro Tip You don’t need a specialised anti-aging eye cream or serum – the best anti-wrinkle eye cream in Australia and New Zealand is… (you guessed it) SUNSCREEN! Don’t forget to apply it around your eyes which are often the first place to show signs of aging.

Click HERE to read more about using retinoids in summer, and HERE for how to use a retinoid if you get sunburnt

YOUR PLAN FOR SIGNS OF AGING IN FOUR SIMPLE STEPS

01

Detailed
Questionnaire & Photos

Tell us about your health and the challenges you’re having with your skin. Snap 3 photos of your skin following our simple instructions HERE

 

02

Online Consult

Schedule a Secure Video Consultation with one of our Aussie or New Zealand Doctors to diagnose your skin. Consults available 7 days a week, 7am-9pm.

03

Receive Treatment

If you’re suitable for treatment, your very own custom treatment will be made-to-order just for you, and shipped within a week.

04

Expert Support

Receive your personal skincare routine and recommendations from our experienced nurses, get access to our exclusive Support Hub and evidence-based resources and virtual events, join in live discussions, and receive ongoing personal support via email or video call during each 3-month treatment cycle.

Can Cosmetic Moisturisers, Eye Creams And Anti-Wrinkle Serums
Really Produce Wrinkle-Free Skin?

No they can’t. At best, cosmetic anti-wrinkle moisturisers , serums and eye creams plump skin with added moisture to reduce the appearance of wrinkles. It’s a temporary fix.

The only anti-aging ingredient with scientific evidence that it works to actually reduce lines and wrinkles, improve signs of sun damage, increase skin cell turnover and restore collagen production is a prescription retinoid.

Hydroquinone
Ectoin
Tretinoin
Potassium Azeloyl Diglycinate
Azelaic Acid
Niacinamide
Tranexamic Acid
Resveratrol
Kojic Acid
Hydrocortisone

Read more about how our prescription skincare
service works in Body+Soul HERE

PRESCRIPTION-ONLY
VS
COSMETICS

Prescription-only Topicals Over-The-Counter/Cosmetic/
Cosmeceutical Skincare
Can be customisable to suit sensitive skin
One product suits all
Penetrates through all skin layers to change skin’s function
Acts on outer skin layers to temporarily improve skin’s appearance
Decades of scientific evidence and rigorous clinical trials proving safety and effectivenes
Doesn’t affect skin function so effectiveness studies not required
Scientifically-valid concentration of ingredients
Lower concentration of ingredients
Typically only requires basic cleanser, moisturiser and sunscreen required in addition
Marketed as needing an extensive routine of products to get results (with constant new additions)
Prescribed by medical doctors who assess your skin, medical history and lifestyle. Only prescribed if you are suitable for this type of treatment.
Can be purchased over the counter or online

HOW LONG BEFORE PRESCRIPTION RETINOIDS WORK?

Here’s what science says about how long it takes for wrinkle (and other signs of photoaging) improvement with daily use of a prescriptions retinoid:

Early
Changes

It’s possible to notice a difference this early. The skin cel ls within the skin barrier become compacted and epidermal water retention increases, resulting in overall smoother texture (if retinoid dermatitis is well managed). What you don’t see is the early changes to your skin cells’ turnover mechanism – they are getting ready to send fresh skin cells to the surface more frequently.

Noticeable
results

An overwhelming number of studies show that 0.05% of a prescription retinoid applied daily produces significant reductions in signs of photoaging like fine wrinkles, hyperpigmentation, and roughness when compared to a cream that doesn’t contain a prescription retinoid. These results are after *daily* use – which is why we help you manage side effects to get you to an effective dose as quickly and safely as possible. In reality, if you’re a retinoid novice you will likely notice results closer to 6 months than 3.

Dramatic
Results

Again, a vast array of studies show continued improvement in fine and coarse wrinkles, skin laxity and roughness at the 6+ month point, e ven when starting dose is low (0.025%) and increases (to 0.1%) during this time period. Daily use and the maximum tolerable dose is key to getting maximum results. This doesn’t mean that you need the highest dose if your skin doesn’t tolerate it – studies show significant improvement over 12 months, even with daily application of a low dose of a prescription retinoid (0.01% or 0.02%). Pigment reduction (age spots, PIH, freckles, melasma) become significant during this period, by the 10 month mark.

Sustained results & safety

A 2 year study of daily 0.05% prescription retinoid use showed continued improvements in signs of photoaging, without untoward effects. A 4 year study showed continued clinical improvement and sustained results, again with no untoward effects on skin, the health of test subjects, or microscopically on skin cells or melanocytes.

Myths About Retinoids And Retinol

We discussed this with UK dermatologist, Dr Natalia Spierings in our Instagram Live Skin Sessions Series.
Click HERE to watch part 1.

Anti-Aging Skincare Starts With A Great (And Minimal!) Skincare Routine

Read what our founder, Dr Michele Squire, says about designing your best skincare routine ever!

Joahn
#Sun Damage
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Eliza
#Sun Damage
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Kate
#Sun Damage
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Mia
#Sun Damage
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Your Biggest
Questions Answered

What conditions can QR8 assess?

We can assess and support a range of skin and hair concerns, including:

  • Skin ageing concerns and sun-related skin changes (fine lines, uneven tone, enlarged pores)
  • Acne
  • Post-inflammatory hyperpigmentation (PIH)
  • Melasma
  • Texture and congestion concerns
  • Rosacea
  • Perioral dermatitis
  • Hair thinning and hair loss
  • Perimenopausal and menopausal skin concerns (breakouts, uneven tone, sun-related changes, dryness)

Prescription treatment is provided only when clinically appropriate following a medical consultation. If your doctor believes you would be better supported with in-person care, you may be referred to a dermatologist, GP, or another suitable health professional.

How much does it cost?

Each 3-month plan is designed to feel effortless, with transparent pricing, home delivery, and clinical support throughout your care.

A video consultation with one of our registered doctors to assess your suitability is AUD $55.

If prescription treatment is clinically appropriate, the one-off cost is AUD $280 to AUD $530 for 3 months, which includes:

  • 50 g customised treatment cream (sufficient for once-daily use for 3 months), prepared to your doctor’s specifications using carefully selected, evidence-based ingredients
    You may be able to address multiple concerns in one cream. In some cases, two formulations may be recommended. Your doctor will discuss options with you during your consultation.
  • Your personalised Skin Plan, with educational guidance and supporting skincare recommendations
  • Australia Post Express delivery
  • Ongoing clinical support via email or video throughout your treatment cycle
  • A dermatology nurse video consult to answer your questions and refine your routine
  • Access to the Qr8 Support Hub, including patient resources and live discussions
  • Virtual masterclasses
  • Patient-only perks, including occasional offers and gifts

Medicare and private health rebates are not currently available for this service. Depending on your level of cover, you may be able to claim the medication component through your private health fund. We can provide a receipt upon request.

Can I claim under private health insurance?

You may be able to claim the medication component of your treatment through private health Extras, depending on your fund and level of cover. We can provide a pharmacy receipt on request.

Medicare and private health rebates do not currently apply to the consultation or support components of our service.

What about shipping?

Once payment is received, we’ll confirm and process your order within 24 business hours. Your treatment is then compounded and shipped via express delivery.

Please allow 3–5 business days for preparation before dispatch.

Do I have to subscribe?

You stay in control as we’re not a subscription service. Treatment, if prescribed, is only dispensed after a real-time medical review, and you’ll never be charged without your consent.

Every three months, we’ll remind you to book a progress consult. You decide if and when your next treatment is dispensed, and we’ll handle the delivery logistics.

How do I pay?

After your video consult, if treatment is clinically appropriate, your doctor will email your recommended plan and a quote.

If you’d like to proceed, log in via the link and pay within 30 days. Orders are processed within 24 business hours of payment clearing.

We accept Visa, Mastercard, Afterpay, and direct debit.

Meet our Founder

Dr Michele Squire

PhD, BSc (Hons), BBus

Dr Michele Squire, PhD scientist and former healthcare executive and Registered Nurse, recognised the crucial synergy between medicine, science and skincare in treating chronic skin concerns. In 2019, she established Qr8 (pronounced ‘curate’), a ground-breaking venture aimed at offering video telehealth-delivered medical consultations and uncomplicated skincare guidance rooted in scientific evidence. By promoting evidence-based medicine and combining it with the kind of expert support known to significantly improve treatment outcomes for patients, Qr8 empowers patients to make informed decisions about their skin and get results.

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Meet our Clinical Team

Dr Anastasia Boulais

FRNZCUC, MBBS(Syd), BMedSc, DipPath AHPRA Registration Number:MED0001674307

Dr Anastasia understands that everyone’s experience in their own body is unique. Wherever a patient is on their journey towards getting to know and take care of their hair and skin health, she meets them with empathy and support. Outside of work, she enjoys staying active, including going to the gym, hiking, travelling, and spending time in nature.

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Dr Bec Shackle

MMed (InternalMedicine), MBBS, BN AHPRA Registration Number:MED0002669912

Dr Bec loves making a real difference in her patients’ lives. An LGBTQ+ ally with experience in trans-affirming care, she enjoys creating a welcoming and inclusive space for all. Outside of work, she enjoys cooking, gardening, and spending time in nature with her partner and dogs.

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Dr Caroline Do

MBBS AHPRA Registration Number:MED0002235164

Dr Caroline finds the most rewarding part of her practice is the relationships she builds with patients who trust her with their ongoing care. She loves seeing familiar faces return, knowing they value the results they’re achieving together. She believes in creating a shared plan of action that’s honest, realistic, and guided by her patients’ goals while always prioritising medical safety.

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Dr Sheila Manmathan

BSc, MBBS, MRCGP, FRACGP AHPRA Registration Number:MED0001762480

Dr Sheila is compassionate and collaborative, and passionate about empowering patients to understand and feel in control of their health. With a focus on education, collaboration, and open communication, she creates a supportive environment where patients can make informed decisions at every stage of their health journey.

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Dr Danielle ten Brink

MD BMedSci AHPRA Registration Number:MED0002308228

I enjoy truly listening to a patient’s concerns and creating a relaxing environment where they feel heard and valued. My kind & approachable nature allows me to build strong relationships and trust, while my eagerness to help and offer support ensures each patient receives personalized and compassionate care tailored to their needs.

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Dr Sarah Newby

MD AHPRA Registration Number:MED0002066429

Dr Sarah has a warm and empathetic approach to her practice and listens deeply to ensure that she can work with patients to get to the root of the problem and arrive at an effective solution together. She finds being trusted with her patient’s stories and seeing how simple changes can make a world of difference to be the most rewarding part of her practice.

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Dr Yeshika Naidoo

LLB, MBBS, DIPCH, MPH, MCLIN, EPI, FRACGP AHPRA Registration Number:MED0000962959

Dr Yeshika focuses on what the patient is trying to achieve and adapts their treatment according to their individual lifestyles. She loves to see long-term and returning patients who are happy with their results, and she finds this to be the most rewarding part of her practice.

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Dr Jeremy Chou

MChD, FRACGP AHPRA Registration Number:MED0002066673

Dr Jeremy is holistic, thorough, and willing to take the necessary time and care to ensure his patients are empowered to take charge of their health. He specifically enjoys seeing patients enjoy positive results and become empowered to make better decisions for their skin and wellbeing.

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Nurse Kristen Meiklejohn

RN AHPRA Registration Number:NMW0001612708

With over 11 years of dermatology experience, Kristen is a cornerstone of the Qr8 MediSkin Skincare Support Team. Whether you’re navigating new treatments or fine-tuning your daily routine, she’s here to offer expert guidance, tailored recommendations, and genuine care. Think of her as your personal skincare guardian angel – she’s always ready to help you feel confident in your skin!

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Pharmacist Matthew Belgrove

BPharm AHPRA Registration Number:PHA0000982524

I have been a pharmacist for 14 years, owned and worked in a variety of Pharmacies including NCC for the last 10 years. When not working, I enjoy spending time with my wife, 4 kids & dog and also swim, bike and running. I find compounding pharmacy a rewarding profession because of NCC’s ability to customise medicine for any type of patient. I often find ourselves solving challenges which standard medicine couldn’t and the gratitude from Patients is very humbling.

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References

YOUR PERSONALISED CARE FOR SIGNS OF AGING SKIN

STARTS HERE

Take the next step toward understanding your skin’s needs and care options with doctor-led plans, online.