Virtual Dermatologist | Online Skin Consultation

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Who is
QR8 Mediskin?

Do you have a particular skin condition or concern? Or are you looking to maintain your skin’s health with expert guidance?

Welcome to Qr8 Mediskin. A deeply personal, doctor-led service designed around careful assessment, treatment planning, and ongoing education and support for common skin concerns.

Your consultation is only the beginning. While your doctor establishes a diagnosis and treatment direction, your experience is shaped by continuous support from experienced dermatology nurses – guiding you through treatment, answering your questions, and helping you understand your skin in a way that is rarely achieved through one-off appointments alone.

This level of support is what allows treatment to be used properly, adjusted over time, and integrated into your routine – it’s a more informed approach to managing your skin.

With secure video consultations, our Australian-registered doctors can assess your skin in real time from the privacy of your home, allowing for a more complete and individualised evaluation than services that rely on questionnaires or phone calls.

Whether you’re exploring treatment for the first time or looking for structured, ongoing care, our team is here to guide you. If suitable, your doctor will discuss appropriate treatment options based on your individual circumstances. If your concern isn’t suitable for remote care, we’ll let you know and recommend the appropriate next steps.

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COMMON SKIN CONDITIONS
WE HELP MANAGE

Diana

#Melasma

Beatrice

#Melasma

Cam

#Acne

Jane

#Melasma

Liz

#Rosacea

Joahn

#Sun Damage
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Are you experiencing acne, rosacea, melasma, or perioral dermatitis?

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Concerned about lines, wrinkles, dull, dry skin, or dark spots?

What is an Online Skincare Consultation & Virtual Dermatologist?

With advancements in technology, many healthcare services have moved into the virtual space, and skincare is no exception. At Qr8 Mediskin, your online consultation is conducted via secure video call with one of our carefully selected team of Australian-registered doctors who have additional training in skin conditions and prescription skin treatments.

Our approach centres on a thorough, doctor-led assessment. Through real-time video, your doctor can see your skin and speak with you directly – just like an in-clinic experience – allowing for a considered and individualised evaluation from the comfort of home.

Your doctor will explore your concerns, assess your skin, and develop a personalised management plan based on your individual needs.

Beyond your consultation, you’ll be supported by experienced dermatology nurses who provide ongoing guidance throughout your treatment journey. From helping you use your treatment correctly to answering your skincare questions, this support is designed to help you navigate treatment with confidence.

Care is guided by medical expertise and evidence-based approaches, which may include prescription treatments where clinically appropriate. Individual results vary and treatment suitability is determined through clinical assessment.

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How It Works: The Simple Steps to
Your Online Consultation

Accessing personalised skin treatment from home is convenient, but it’s also a carefully guided medical process. You’ll begin by booking a 15-minute video consultation with one of our Australian-registered doctors.

Before your appointment, we’ll ask you to complete a health and lifestyle questionnaire and upload high-quality images of your skin. These steps help your doctor assess your skin thoroughly and prepare for your consultation.

During your video call, your doctor will discuss your skin goals, assess your concerns, and determine whether you’re suitable for treatment. If appropriate, they’ll develop a personalised treatment plan that includes prescription creams formulated specifically for your needs.

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Meet Our Australian Online Skin Team

At Qr8 Mediskin, care is centred around you. Our Australian team, hand-selected by PhD scientist, Dr Michele Squire, provides personalised assessment and management for a range of common skin concerns, and are experienced in common skin conditions and prescription skincare.

Every consultation begins with a thorough, doctor-led assessment. We take the time to understand your skin, your medical history, and what matters to you, so your plan reflects your individual needs rather than a standard approach.

We recognise that living with a skin condition can be challenging. Our team provides care designed to support your skin health over time, with guidance to help you feel informed and supported throughout your treatment journey.

Where appropriate, your doctor will discuss evidence-based treatment options, which can include prescription treatments. Individual results vary and treatment suitability is determined through clinical assessment.

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What Conditions Can We Treat Online?

At Qr8 Mediskin, our doctors can assess and support the management of a range of common skin concerns that are suitable for treatment with prescription creams and a curated skincare routine. These include:

While some conditions may require in-person procedures or treatments (like laser or peels), our skin treatment online service is designed to address concerns that can be effectively managed with evidence-based topical therapies. If your skin concern isn’t appropriate for remote care, we’ll let you know and help guide your next steps.

Tash
#Acne
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Michael
#Melasma
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Kelly
#Melasma #Texture
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Cam
#Acne
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Joahn
#Sun Damage
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Helen
#Melasma #Pigmentation
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Zac
#Hair Loss
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After
Kylie
#Sun Damage #Texture
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After
Gemma
#Rosacea
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After
Karlie
#Hair Loss
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After
Anna
#Hair Loss
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After
Megan
#Rosacea
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After
Diana
#Melasma #Pigmentation
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After
Ella
#Melasma
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After
Jacques
#Pigmentation #Sun Damage
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Mel
#Acne #Melasma #Texture
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After
Sam
#Melasma
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After
Tash
#Acne #Pigmentation #Texture
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After
Anna
#Melasma #Pigmentation
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After
Beatrice
#Melasma #Pigmentation
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After
Tina
#Melasma
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After
Sarah
#Melasma
Before
After
Stacey
#Melasma
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After
Leigh
#Acne
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After
Eleanore
#Melasma
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After
Charlotte
#Melasma
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After
Freya
#Melasma
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After
Belinda
#Pigmentation #Texture
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After
Sally
#Pigmentation
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After
Amy
#Acne
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After
Angela
#Pigmentation
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After
Sarah
#Pigmentation
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After
Fred
#Rosacea
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After
Annie
#Pigmentation
Before
After
Lily
#Acne
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After
Kate
#Sun Damage
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After
Jane
#Melasma
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After
Kylie
#Melasma
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After
Alyssa
#Acne #Skin Barrier
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After
Elin
#Melasma
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After
Jess
#Pigmentation
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After
Rach
#Acne #Melasma
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After
Claire
#Acne #Pigmentation
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After
Laura
#Acne
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After
Ellie
#Melasma
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After
Ebony
#Acne #Pigmentation
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Amelia
#Melasma
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After
Lisa
#Pigmentation
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After
Keeley
#Melasma
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After
Pat
#Melasma
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After
Sophia
#Acne
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After
Mia
#Sun Damage
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After
Ava
#Pigmentation
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After
Eliza
#Sun Damage
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After
Kristine
#Melasma #Pigmentation #Sun Damage
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Thomas
#Hair Loss
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Andrea
#Hair Loss
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Please note: Any medical treatment carries risks. Individual results will vary and are not guaranteed. For more information specific to your skin and health, including risks, please book a consultation with one of our doctors for a full assessment, and treatment plan if you are suitable for remote, prescription skincare treatment.

Benefits of Online Skincare Consultations

One of the key benefits of online skincare consultations is the convenience of accessing medical care from your own home, without the need to travel or attend a clinic in person. However, just like an in-clinic appointment, your video consultation is a medical appointment and must meet professional standards.

To get the most out of your consultation, you’ll need:

  1. A quiet, private space
  2. A distraction-free environment
  3. A stable internet connection
  4. A clean face, which means no makeup, skincare, or sunscreen

This allows your doctor to properly assess your skin and discuss your concerns without interruption. It’s a flexible and time-efficient process, but it’s also a serious step in your skin health journey that deserves your full attention.

We understand that skin struggles can take a toll on your confidence and mental health. Whether it’s discomfort, visible symptoms, or low self-esteem, many people feel anxious about discussing their skin, especially face-to-face. One of the benefits of our video consultations is that they offer a private, judgment-free space where you can connect with an Australian-registered doctor without the pressure of an in-person clinic visit.

If you’re self-conscious about showing your bare skin in public or feel more at ease being makeup-free at home, our video-based approach provides a discreet and supportive alternative.

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How To Try QR8 Mediskin
for yourself

01

Detailed
Questionnaire & Photos

Tell us about your health and the challenges you’re having with your skin or hair. Snap 3 photos following our simple instructions.

02

Online Consult

Schedule a Secure Video Consultation with one of our Aussie or New Zealand Doctors to diagnose your skin or hair concerns. Consults available 7 days a week, 7am-9pm.

03

Receive Treatment

If you’re suitable for treatment*, your very own custom treatment will be made-to-order just for you, and shipped within a week*.

04

Expert Support
Education & Community

Receive your personal skincare or haircare routine and recommendations from our nurses, get access to our exclusive Support Hub and evidence-based resources and virtual events, join in live discussions, and receive ongoing personal support via email, phone, or video call during your treatment cycle.

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Comparing Online
Prescription
Skincare Services

 

Other Online
Prescription Providers
Ingredients 20+ science-backed ingredients that are targeted and balanced for your specific skin Limited ingredient choices
Video Consultation With Doctor Yes – No treatment is ever dispensed without a video consultation first No
PERSONALISED TREATMENTS Yes – fully customised for your skin by a trained doctor Your skin challenge is matched with a standard formulation
IS A REAL DOCTOR ASSESSING YOU? Yes (absolutely no “robo-scripting”) Maybe
SCIENTIFICALLY VALID INGREDIENTS, at scientifically valid dosages Yes – evidence-based dosages tailored to your skin Not always
Support Video Consultation with Experienced Nurse Yes – included No
Personalised Support from a team you can see and speak to Unlimited 1:1 support via email, phone or video call No
Expert Support Provided by dermatology nurses with 10+ years’ experience, and dermal therapists From other inexperienced patients in a Facebook group
Regular Expert Masterclasses Yes No
Patient-only Skincare Product Discounts Yes No
Patient Library & Dedicated Support Hub with Live Access to our Senior Nurse twice weekly Yes No
Ongoing Cost 3-month treatment cycles with no further commitment Often via auto-renewed subscription
Discounted 12-monthly Maintenance Plan Yes No
Complies with the Medical Board of Australia Telehealth Guidelines Yes, has always complied with standards for Good Health Practice No
Personalised Skin Plan for every Patient with Product Recommendations Yes, detailed assessment of current products and personalised product recommendations No
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Your Biggest
Questions Answered

WHAT CONDITIONS CAN QR8 TREAT?

We can assess and support a range of skin and hair concerns, including:

  • Skin ageing concerns and sun-related skin changes (fine lines, uneven tone, enlarged pores)
  • Acne
  • Post-inflammatory hyperpigmentation (PIH)
  • Melasma
  • Texture and congestion concerns
  • Rosacea
  • Perioral dermatitis
  • Hair thinning and hair loss
  • Perimenopausal and menopausal skin concerns (breakouts, uneven tone, sun-related changes, dryness)

Prescription treatment is provided only when clinically appropriate following a medical consultation. If your doctor believes you would be better supported with in-person care, you may be referred to a dermatologist, GP, or another suitable health professional.

HOW MUCH DOES IT COST?

Each 3-month plan is designed to feel effortless, with transparent pricing, home delivery, and clinical support throughout your care.

A video consultation with one of our registered doctors to assess your suitability is AUD $55.

If prescription treatment is clinically appropriate, the one-off cost of AUD $280 (3 months) includes:

  • 50 g customised treatment cream (sufficient for once-daily use for 3 months), prepared to your doctor’s specifications using carefully selected, evidence-based ingredients
    Many patients can address multiple concerns in one cream. In some cases, two formulations may be recommended. Your doctor will discuss options with you during your consultation.
  • Your personalised Skin Plan, with educational guidance and supporting skincare recommendations
  • Australia Post Express delivery
  • Ongoing clinical support via email or video throughout your treatment cycle
  • A dermatology nurse video consult to answer your questions and refine your routine
  • Access to the Qr8 Support Hub, including patient resources and live discussions
  • Virtual masterclasses
  • Patient-only perks, including occasional offers and gifts

Medicare and private health rebates are not currently available for this service. Depending on your level of cover, you may be able to claim the medication component through your private health fund. We can provide a receipt upon request.

CAN I CLAIM QR8 ON PRIVATE HEALTH INSURANCE?

You may be able to claim the medication component of your treatment through private health Extras, depending on your fund and level of cover. We can provide a pharmacy receipt on request.

Medicare and private health rebates do not currently apply to the consultation or support components of our service.

HOW LONG DOES IT TAKE TO ARRIVE?

Once payment is received, we’ll confirm and process your order within 24 business hours. Your treatment is then compounded and shipped via express delivery.

Please allow 3–5 business days for preparation before dispatch.

DO I HAVE TO SUBSCRIBE?

You stay in control as we’re not a subscription service. Treatment, if prescribed, is only dispensed after a real-time medical review, and you’ll never be charged without your consent.

Every three months, we’ll remind you to book a progress consult. You decide if and when your next treatment is dispensed, and we’ll handle the delivery logistics.

HOW DO I PAY?

After your video consult, if treatment is clinically appropriate, your doctor will email your recommended plan and a quote.

If you’d like to proceed, log in via the link and pay within 30 days. Orders are processed within 24 business hours of payment clearing.

We accept Visa, Mastercard, Afterpay, and direct debit.

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Meet our Founder

Dr Michele Squire

PhD, BSc (Hons), BBus

Dr Michele Squire, PhD scientist and former healthcare executive and Registered Nurse, recognised the crucial synergy between medicine, science and skincare in treating chronic skin concerns. In 2019, she established Qr8 (pronounced ‘curate’), a ground-breaking venture aimed at offering video telehealth-delivered medical consultations and uncomplicated skincare guidance rooted in scientific evidence. By promoting evidence-based medicine and combining it with the kind of expert support known to significantly improve treatment outcomes for patients, Qr8 empowers patients to make informed decisions about their skin and get results.

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Meet Our Team

Dr Yeshika Naidoo

LLB, MBBS, DipCH, MPH, MClin, Epi, FRACGP AHPRA Registration Number:MED0000962959

Dr Yeshika focusses on what the patient is trying to achieve and adapts their treatment according to their individual lifestyles. She loves to see long-term and returning patients who are happy with their results, and she finds this to be the most rewarding part of her practice.

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Dr Jeremy Chou

MChD, FRACGP AHPRA Registration Number:MED0002066673

Dr Jeremy is part of our medical mentoring team and head trainer. His care is holistic, thorough, and he takes time and care to ensure his patients are empowered to take charge of their health. He specifically enjoys seeing patients enjoy positive results and become empowered to make better decisions for their skin and wellbeing.

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Dr Anastasia Boulais

FRNZCUC, MBBS(Syd), BMedSc, DipPath AHPRA Registration Number:MED0001674307

Dr Anastasia understands that everyone’s experience in their own body is unique. Wherever a patient is on their journey towards getting to know and take care of their hair and skin health, she meets them with empathy and support. Outside of work, she enjoys staying active, including going to the gym, hiking, travelling, and spending time in nature.

SPECIAL INTERESTS: FUE and FUT hair transplantation and surgical hair restoration. Dr Anastasia is driven by a desire to close the gap in hair loss care, particularly for women, and her work centres on listening, education, and honest, realistic guidance.

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Dr Sheila Manmathan

BSc, MBBS, MRCGP, FRACGP AHPRA Registration Number:MED0001762480

Dr Sheila is compassionate and collaborative, and passionate about empowering patients to understand and feel in control of their health. With a focus on education, collaboration, and open communication, she creates a supportive environment where patients can make informed decisions at every stage of their health journey.

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Dr Bec Shackle

MMed (InternalMedicine), MBBS, BN AHPRA Registration Number:MED0002669912

Dr Bec loves making a real difference in her patients’ lives. An LGBTQ+ ally with experience in trans-affirming care, she enjoys creating a welcoming and inclusive space for all. Outside of work, she enjoys cooking, gardening, and spending time in nature with her partner and dogs.

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Dr Caroline Do

MBBS AHPRA Registration Number:MED0002235164

Dr Caroline finds the most rewarding part of her practice is the relationships she builds with patients who trust her with their ongoing care. She loves seeing familiar faces return, knowing they value the results they’re achieving together. She believes in creating a shared plan of action that’s honest, realistic, and guided by her patients’ goals while always prioritising medical safety.

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Dr Sarah Newby

MD AHPRA Registration Number:MED0002066429

Dr Sarah has a warm and empathetic approach to her practice and listens deeply to ensure that she can work with patients to get to the root of the problem and arrive at an effective solution together. She finds being trusted with her patient’s stories and seeing how simple changes can make a world of difference to be the most rewarding part of her practice.

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Nurse Kristen Meiklejohn

RN AHPRA Registration Number:NMW0001612708

With over 11 years of dermatology experience, Kristen is a cornerstone of the Qr8 MediSkin Skincare Support Team. Whether you’re navigating new treatments or fine-tuning your daily routine, she’s here to offer expert guidance, tailored recommendations, and genuine care. Think of her as your personal skincare guardian angel – she’s always ready to help you feel confident in your skin!

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Pharmacist Matthew Belgrove

BPharm AHPRA Registration Number:PHA0000982524

I have been a pharmacist for 14 years, owned and worked in a variety of Pharmacies including NCC for the last 10 years. When not working, I enjoy spending time with my wife, 4 kids & dog and also swim, bike and running. I find compounding pharmacy a rewarding profession because of NCC’s ability to customise medicine for any type of patient. I often find ourselves solving challenges which standard medicine couldn’t and the gratitude from Patients is very humbling.

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Your Personal Skincare Team

Is Only A Few Clicks Away

Step into a skincare experience shaped around your needs.
Less confusion. More confidence. Expert support when it matters.Click below to take the first step

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